Privacy Policy
At Sidecrate, we're committed to protecting your privacy and being transparent about how we collect, use, and share your information.
Last updated: August 27, 2025
Table of Contents
Information We Collect
Account Information
When you create an account, we collect:
- Your name and email address
- Username and password (encrypted)
- Profile information you choose to provide
- Payment information for transactions
Project Information
When you list or purchase projects, we collect:
- Project descriptions, images, and documentation
- Source code and related files
- Pricing and transaction details
- Communication between buyers and sellers
Usage Information
We automatically collect:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Search queries and preferences
How We Use Information
Service Provision
- Facilitate project transactions
- Process payments securely
- Enable communication between users
- Provide customer support
Platform Improvement
- Analyze usage patterns
- Improve search and recommendations
- Develop new features
- Ensure platform security
Marketing Communications
We may send you updates about new features, security alerts, and relevant project recommendations. You can opt out at any time through your account settings or unsubscribe links.
Information Sharing
What We Don't Share
We never sell your personal information to third parties. We don't share your data for advertising purposes without your explicit consent.
When We Share
We only share information in these limited circumstances:
- With your consent: When you explicitly agree to share information
- Between transaction parties: Contact info shared between buyers and sellers for completed transactions
- Service providers: Trusted partners who help us operate the platform (payment processors, hosting services)
- Legal requirements: When required by law or to protect our users' safety
- Business transfers: In the unlikely event of a merger or acquisition
Data Security
Technical Safeguards
- End-to-end encryption for sensitive data
- Secure cloud infrastructure
- Regular security audits and updates
- Two-factor authentication available
Operational Security
- Limited employee access to personal data
- Regular security training for our team
- Incident response procedures
- Data backup and recovery systems
Security Incident Reporting
If you suspect a security vulnerability or incident, please report it immediately to [email protected]. We take all reports seriously and will investigate promptly.
Your Rights
Access Your Data
Request a copy of all personal information we have about you.
Update Information
Correct or update your personal information through your account settings.
Delete Your Data
Request deletion of your account and associated personal information.
Data Portability
Export your data in a machine-readable format for use elsewhere.
How to Exercise Your Rights
To exercise any of these rights, please:
- Log into your account and visit your privacy settings
- Contact us at [email protected] with your request
- We'll respond within 30 days of receiving your request
- We may need to verify your identity before processing certain requests
Contact Us
Questions About Your Privacy?
We're here to help. Contact our privacy team with any questions or concerns.